Claim-Handling / RMA Request

For claims and goods for return, we have established special processes to satisfy your requests and to improve the quality of our products.
To ensure claim handling is as successful as possible, we would like to ask you to go in contact with responsible person (Raphael.Maurer@displaylc.com) and request for an RMA-reference No. and correct shipping address in advance.
To speed up the process, please inform us as good as possible about the claimed material:

- your reference No. and customer account No.
- company name and contact person
- part-number
- quantity
- failure description
- production date / delivery date and invoice No.
- if possible please also add some pictures for first view

We will handle this RMA-Request within 48h at least.
In urgent cases, please also call us: +41 (0)56 201 00 10.


Swiss Association for Quality and Management Systems

CH-5412 Gebenstorf

SQS-Certificate ISO 9001:2015

CH-3052 Zollikofen, 1st of March 2018

Conflict minerals policy

In August 2012, the United States Securities and Exchange Commission (“SEC”) issued its final rules regarding “Conflict Minerals” (known as ‘3TG’ – Tantalum, Tin, Tungsten and Gold) as defined in and required by section 1502 of the Dodd-Frank Wall Street Reform and Consumer Protection Act (the “Act”). As a result, many companies are now focusing on whether and to what extent their products contain Conflict Minerals and whether such Conflict Minerals come from the Democratic Republic of Congo and the adjoining countries named in the Act.
Display LC strives to be a good corporate citizen. We are committed to ensuring the health, safety and protection of people who come into contact with our products and business, and we require high social, environmental and human rights standards among our suppliers. Managing our obligations in relation to Conflict Minerals is a part of this corporate responsibility.

Conflict minerals policy DLC

Display LC AG got a top rating by Dun & Bradstreet

Display LC AG is proud to announce that it has acquired Dun & Bradstreet Rating Certificate with a risk indicator one. With this certification, Display LC AG affiliates to the exquisite circle in which are only two percent of all companies in Switzerland.

This excellent rating recognizes Display LC AG as a trustworthy and attractive Business partners with a stable business situation with an excellent payment record.

Top rating companies are characterised by financial stability and a top or high credit standing (irrespective of the size of their company).

Dun & Bradstreet DUNS: 48-222-1611

As reference please visit the link which you find in the pdf.